Coronavirus | Covid-19

 

Coronavirus Update 14/10/20

Government guidance & legislation on Covid-19 changes frequently, before you travel you need to ensure you have checked and understood the relevant legislation & guidance that is applicable to you & the make-up of your party before travelling.

We do not know who is from what household, nor is that possible for us to manage, therefore it is your responsibility to understand whether your booking is affected and whether or not you are able to travel.

 

If your booking is for a property in England and is affected by the “ Rule of Six”

If you booked on or before the 14h September with an arrival date between October 2020 – December 2020 and your party are unable to travel due to the Rule of Six Legislation, you will be given all 3 options - amend/postpone/refund

Our Customer care team will email all guests which have booked for more than 6 people and are due to stay in 2020 in due course to discuss all your options and ask how you wish to proceed.

Alternative Options Available - We have groups of properties where large bookings could separate into individual cottages on the same site where this is safe to do so keeping to the rule of 6 or 1 household/+support bubble per cottage.

There are options to swap properties and amend bookings to 6 people/ 1 households with discounts applied.

Bookings due to stay in October & November 2020 have now all been contacted

Bookings due to stay in December 2020 will be contacted before the end of October.

Bookings due to stay in January 2020 will be contacted before the 23rd December 2020

Bookings due to stay in February 2021 will be contacted the first week in Jan 2021

Bookings due to stay from March 2021 onwards would be contacted at least 30 days prior to arrival if there are any restrictions which could effect your stay.

We kindly ask that you wait to receive your email before contacting us so we can process everything in date order.

Any premature cancellations made by guests - normal terms and conditions would apply.

 

If you live in an area categorised as High or are due to stay at a property in England located in an area categorised as “High”

If you have a booking with us with an arrival date 14th October – 14th November 2020 and you live in an area as High or are due to stay in an area categorised as High, please contact customercare@celebrationcottages.co.uk to discuss options available to you. Impacted customers whose bookings are unable to go ahead due to government restrictions on households mixing which have changed since the time of booking to 1 household only, will be able to postpone/amend/refund.

For bookings that are already just 1 household you do not need to contact us and can proceed with your stay.

 

If you live in an area in England categorised by the government as “Medium” or are due to stay at a property in England located in an area categorised as Medium.

Please refer to the Rule of Six Guidance Above.

 

Placing a New Booking

Placing a new booking with us for 6 people or 1 Household + Support Bubble from October 2020 – Feb 2021

Localised Restrictions

Government guidance & legislation on Covid-19 changes frequently, before you travel you need to ensure you have checked and understood the relevant legislation & guidance that is applicable to you & the make up of your party before travelling.

If you place a new booking after the 14th September 2020 with an arrival date between October 2020 – Feb 2021 then you are booking based on the current government restrictions at the time of booking and no refund would be given should restrictions not change, therefore it is important you check if the party you are booking for complies with the government restrictions in the area you are travelling to and travelling from at the time of booking.

If you place a new booking from 14th September 2020 – Feb 2021 with an arrival date before Feb 2021 and the restrictions change from when originally booked which effects your booking, we will offer amendment/postponement/refund options

Any bookings for after March 2021 can be for larger groups and we will offer all postponement/refund/amendment options should any restrictions be in place by law which would prevent you from staying.

We do not know who is from what household, nor is that possible for us to manage, therefore it is your responsibility to understand whether your booking is affected and whether or not you are able to travel.

Please visit https://www.gov.uk/coronavirus for all the latest restrictions and advice.

We have some amazing properties available now from October 2021 to February 2021 with special deals for groups of 6 people – or 1 household + Support Bubble.

Here are just a few of our last minute fabulous deals…

£750 2 night stay midweek

£1000 Monday to Friday

£1000 2 night weekend stay

We also have groups of properties on the same site which can be booked together for larger bookings as long as the rule of 6 / 1 household + support bubble applies per cottage and all government legislation is followed.

Activities can be booked per separate property

What about a Spa Break for 6 Ladies with overnight stay at one of our beautiful properties with afternoon tea, spa treatments and a chefs 3 course meal!

Or maybe a couples weekend break for 6 with your friends! We have fabulous houses with hot tubs and pools!

Or a fun getaway weekend with your family – with lots of our properties now being pet friendly!

For all new bookings please email bookings@celebrationcottages.co.uk Or Direct Message our Facebook Page where you can see all the last minute offers!

 

NEW BOOKINGS FROM MARCH 2021 ONWARDS

We are accepting bookings for larger groups from March 2021 as per our website prices, if the law of 6 still applies/ or government restrictions by law are in place limiting households at the time of your stay we will of course offer options to amend/refund/postpone.

 

THANK YOU

We thank all our customers for all your continued support, its truly been a challenging time for everyone! We honestly cannot wait for life to return to normal when once again we can welcome large groups back to enjoy celebrating special times together!

We wish for everyone to stay safe in the meantime and hope that you take a look at some of our last minute deals which are suitable for smaller groups and family bookings!

To keep our staff safe we are all currently working from home once again.

Please do not hesitate to get in touch bookings@celebrationcottages.co.uk

Stay Safe

Team Celebration x